At ALCIVIA, the privacy of our website visitors is of extreme importance. This privacy policy outlines the personal information that is collected by www.ALCIVIA.com and how it is used.
Log files: Like many other web sites, our site makes use of log files. The information inside the log files includes IP addresses, type of browser, ISP, date/time stamp, referring/exit pages, and number of clicks. This enables us to analyze trends, administer the site, track users’ movement around the site, and gather demographic information.
Cookies: Our website uses cookies to store information about user preferences, record user-specific information, and customize web content based on the user’s browser type. If you wish to disable cookies, you may do so through your individual browser options.
Use of information: ALCIVIA only uses the information we collect within our own family of companies. Please note that if you follow a link on our website to an external site, that site’s privacy policy rather than ALCIVIA’s will apply. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Trademarks: The ALCIVIA name, logo, and product logos are trademarks of ALCIVIA. Other trademarks are the property of their respective owners.
SMS Privacy Policy
Our SMS Privacy Policy details how ALCIVIA collects, uses, discloses, and protects the personal information of our users in relation to our SMS messaging service. Our commitment is to uphold the highest standards of privacy and data protection.
Data Collection
Through our SMS messaging service, we may collect the following types of data:
- Personal Information: This includes your phone number and any other personal details you provide to us.
- Message Content: The content of the messages you send and receive through our service.
- Usage Data: Information about how you interact with our SMS service, such as the time and frequency of your messages.
Use of Data
We use the collected data for the following purposes:
- To provide and maintain our SMS messaging service.
- To communicate with you about your account or our services.
- For customer support and to respond to your inquiries.
- For internal research and development to improve our services.
Data Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose your data where required by law or in response to valid requests by public authorities.
In the event of a merger, acquisition, or asset sale, your data may be transferred. We do not sell or share your data with other third parties.
Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
User Rights and Choices
You have certain rights regarding your personal data, including the right to correct or delete your data. You can also opt-out of receiving promotional messages by following the unsubscribe instructions in those messages.
Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, and in compliance with our legal obligations.
Policy Updates
We may update this policy from time to time. The latest version will always be available on our website, and we will notify you of significant changes through our SMS service or via email.
Contact Information
If you have any questions or concerns about this policy or our data practices, please contact us at info@ALCIVIA.com.
Jurisdiction and Legal Compliance
This policy is governed by the laws of Wisconsin. We comply with all applicable laws and regulations regarding data protection and privacy.