For 24-hour EMERGENCY service (including gas leak, nearly out of gas, or out of gas), please contact us at 800.236.3276
LP Customer Resource Center
To request a refill on propane, fuel oil for home heating, or fuel:
Cash on delivery (COD) customers must make payment before order can be delivered.
To open a new account:
Your one-stop guide for propane service, safety, and account information:
Honest, Transparent Pricing - No Hidden Fees
At ALCIVIA, what you see is what you pay.
- No delivery, HazMat, or contract fees
- No tank rental fees (with minimum usage)
- Pricing that’s clear, fair, and consistent for all members — no “new customer” gimmicks. Every dollar goes back into improving your service and local infrastructure.
Smart Technology for Peace of Mind
Take control of your propane management.
- Free tank monitor installation (for eligible customers)
- Track tank levels and request fills from your phone with the Nee-Vo or myALCIVIA apps
- Get alerts before you run low and enjoy stress-free service all year
Reliable Service, Even in Peak Demand
You can count on ALCIVIA to deliver — even when others can’t.
- Multiple supply sources across Wisconsin and Illinois
- One of the largest propane storage capacities in the state
- Local infrastructure that ensures dependable delivery during extreme weather
Safety and Service You Can Trust
Your safety is always our top priority.
- Certified technicians follow strict safety standards for every fill and inspection
- 24/7 emergency line: 608-251-9010 (Option 9)
- Fast response and thorough leak checks after any outage or issue
contact us​
Please contact one of our specialists today to discuss your Energy needs.
Phone: 1.608.251.9010
Email: energyinfo@ALCIVIA.com